At HealthnBeauty.pk, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a refund or exchange within 7 days of delivery, subject to the following conditions:
- Eligibility for Refund/Return:
- The product must be in its original, unused condition with all packaging intact.
- The customer must contact us within 7 days of receiving the product to initiate the refund or return process.
- How to Request a Refund/Return:
- To request a refund or return, please contact our customer service team at 03467145556 OR Whatsapp us at 03226556885 within 7 days of receiving your order.
- Email: contact@healthnbeauty.pk
- Provide your order number, the reason for the return, and any relevant details.
- Processing Refunds/Returns:
- Once we receive the returned product and verify its condition, we will process your refund or exchange.
- Refunds will be issued through the original payment method and may take 5-10 business days to reflect in your account.
- If the product is found to be used or damaged, the refund or return may not be approved.
- Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
- Non-Refundable Items:
- Certain products, such as opened or used personal care items, may not be eligible for a refund or return due to hygiene reasons.